Frequently Asked Questions
SHIPPING & DELIVERY
Where do you ship?
We offer worldwide shipping to most countries.
How long does shipping take?
Delivery times vary depending on your location. Typically, orders are processed within 3-5 business days, and shipping takes 7-14 business days for international destinations.
Do you offer express shipping?
Yes, express shipping options are available at checkout for faster delivery.
How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email to monitor your package.
ORDERS & RETURNS
How do I place an order?
Simply browse our collection on tanyataylordress.com, select your items, and proceed to checkout.
What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express), PayPal, and other secure payment options.
Can I modify or cancel my order?
If you need to make changes, contact us immediately. Once an order is processed, modifications may not be possible.
What is your return policy?
We accept returns within 14 days of delivery for unused and undamaged items. Please refer to our Returns Policy on tanyataylordress.com for details.
How do I initiate a return?
Visit tanyataylordress.com and follow the return instructions. A refund will be processed once we receive the item.
PRODUCT INFORMATION
What materials are used in your dresses?
Our dresses are crafted from high-quality fabrics, including silk, lace, and chiffon, designed for elegance and comfort.
How do I choose the right size?
Refer to our detailed size guide on tanyataylordress.com for accurate measurements.
Do you offer custom sizing?
At this time, we do not provide custom sizing, but our size guide helps ensure the best fit.
CARE & MAINTENANCE
How should I care for my dress?
Check the care label for specific instructions. Most dresses require gentle hand washing or dry cleaning.
Can I iron or steam my dress?
Use a steamer on low heat or iron with a protective cloth to avoid damage.
WHOLESALE & COLLABORATIONS
Do you offer wholesale?
Yes, we work with select retailers. For inquiries, visit tanyataylordress.com.
How can I collaborate with your brand?
We love creative partnerships! Reach out through our website for collaboration opportunities.
OTHER QUESTIONS
Do you have physical stores?
Our collections are exclusively available online at tanyataylordress.com.
How can I stay updated on new arrivals?
Subscribe to our newsletter on tanyataylordress.com for the latest updates and promotions.
Do you offer gift cards?
Yes! E-gift cards are available for purchase on our website.
For any further questions, feel free to reach out through our contact form on tanyataylordress.com.